Privacy
Respondent privacy notice
Version 2026-09-17-draft
What this covers
This notice covers the personal information we collect when you take part in a research interview at thequestiondesk.com.
[CUSTOMER-SIDE NOTE: THE ORGANISATION COMMISSIONING A STUDY MAY BE A JOINT OR SEPARATE CONTROLLER — CONFIRM WITH COUNSEL AND STATE THE POSITION HERE]
Who holds your information
[TRACKSUIT LEGAL ENTITY NAME], company number [NZBN / COMPANY NUMBER], of [REGISTERED ADDRESS], operating as The Question Desk, is the data controller. Contact us at [PRIVACY@ — DEDICATED MAILBOX].
What we collect
| What | When |
|---|---|
| Your answers — spoken, typed, or dictated | Throughout the interview |
| An audio and video recording | Spoken interviews, where you grant access |
| Still images from your webcam, every few seconds | Some spoken interviews, in place of video — you're told which before you start |
| A transcript of the conversation | Every interview |
| Screening answers | Where a study screens, including if you aren't a fit |
| Your email address | Only where you were invited by email |
| Your IP address and browser user-agent | Recorded with your consent, as proof of when and how you gave it |
| Technical quality data — connection, audio levels, timings | Throughout, to diagnose faults |
We do not ask for, and do not want, financial details, government identifiers, or health information. Please don’t include them in an answer.
Why, and on what basis
To carry out research commissioned by the organisation running the study, and to check response quality. Where consent is the basis, it is the consent you gave before starting, and you may withdraw it at any time without giving a reason.
[LEGAL BASIS PER JURISDICTION — NZ PRIVACY ACT 2020 IPPs / UK–EU GDPR ART. 6(1)(a) OR 6(1)(f) — CONFIRM AND STATE]
How long we keep it
| What | Kept for |
|---|---|
| Audio and video recordings | 30 days from the interview, then deleted automatically |
| Webcam stills | 30 days from the interview, then deleted automatically |
| Transcript and your answers | [RETENTION PERIOD — CONFIRM] |
| Screening answers where you weren't a fit | [RETENTION PERIOD — CONFIRM] |
| Consent record | [RETENTION PERIOD — CONFIRM; NORMALLY OUTLIVES THE DATA IT EVIDENCES] |
| Your email address, where you were invited by email | Until the study closes, or you unsubscribe |
Who else processes it
We use these providers, each bound to process your information only on our instructions. Some are outside New Zealand:
- Anthropic[US]
- The AI interviewer's model — reads your answers to decide what to ask next
- ElevenLabs[US]
- Converts speech to text and text to speech, and runs the conversation on some studies
- LiveKit[REGION — CONFIRM]Spoken interviews
- Carries the live audio and video, and produces the recording
- Supabase[REGION — CONFIRM]
- Database and private storage where transcripts and recordings are held
- Amazon Web Services[REGION — CONFIRM]Studies configured to copy recordings to our own storage
- Storage of recordings, where a study is configured to use it
- Resend[US]Where you were invited by email
- Sends invitation emails
- Vercel[REGION — CONFIRM]
- Hosts this site and the interview
- OpenAI[US]Studies configured to use a GPT model
- An alternative AI interviewer model, in place of Anthropic
- Google[US]Studies configured to use a Gemini model
- An alternative AI interviewer model, in place of Anthropic
[TRANSFER SAFEGUARD — STANDARD CONTRACTUAL CLAUSES / IPP 12 COMPARABLE SAFEGUARDS — CONFIRM]
This is the complete set that may see your information, and we update this page when it changes.
Your recordings are not used to train AI models
Your recordings are not used to train AI models. We have opted out of AI model training on your audio and video with our voice provider. Our agreements with the providers above prohibit training on your information.
We don't sell your information
We don’t sell it and we don’t use it for advertising. It is not shared outside the research team running your study, other than with the providers above.
Cookies
This site sets one cookie, which keeps you signed in to your own interview while you’re taking it. It is strictly necessary and we set no advertising or analytics cookies.
Your rights
Access, correction, deletion, and withdrawal of consent — see your data and your rights. You may complain to us at [PRIVACY@ — DEDICATED MAILBOX], and to [SUPERVISORY AUTHORITY — CONFIRM PER JURISDICTION].
Children
These interviews are for people aged 18 and over. We don’t knowingly collect information from anyone younger; if we learn we have, we delete it.
Changes
We’ll update this page and its version number. Material changes affecting an interview you’ve already given will be notified to you directly where we hold a way to reach you.