How it works
What happens in an interview
Before you start
You’ll see the name of the study, roughly how long it takes, and exactly what will be recorded. Nothing is captured until you’ve read that and ticked the box — and you need to be 18 or over to take part. Some studies ask a few short questions first to check the study is a fit; if it isn’t, you’ll be told straight away.
During
It’s a conversation. The interviewer asks a question, you answer in your own words, and it follows up on what you said rather than reading from a fixed list. There are no right answers and nothing is being tested.
Depending on the study you’ll either speak — you’ll be asked for microphone access, and for your camera in some studies — or type. Where you type, you can dictate an answer instead if that’s easier: your words become your message.
How long
It depends on the study, and you’re told the number for yours before you agree to anything. A written interview takes longer than a spoken one, because typing is slower than talking.
If something goes wrong
Connections drop and microphones fail. Reopen your link and you’ll pick up where you left off.
At the end
You’ll see a thank-you page, and a link to delete everything you provided if you change your mind. If the study offers an incentive, that page tells you how it reaches you.